SupplyShield provides experienced supplier quality engineer support on demand, so you get customer-facing quality leadership at the Kentucky Truck Plant without carrying a full-time headcount. Whether you need someone on site during a crisis, through a launch, or to cover a gap, our people represent you credibly with the customer and drive the work that protects your scorecard.
Customer representation on site
When the customer flags an issue, they want a competent quality contact in the room fast. Our SQE support stands in for you at the plant, attends the quality meetings, answers the customer with data, and coordinates containment so problems are handled on site instead of escalating. For overseas or out-of-state suppliers, this local presence is often the difference between a contained event and a lost line.
Containment and corrective-action leadership
Our people lead the response: scoping the suspect population, standing up the sort, driving the 8D, and keeping the read-across honest. They speak the customer language and keep the documentation to the standard the OEM expects, so your internal team can focus on the fix while the customer sees steady, credible control.
Flexible, right-sized support
Use us for a single emergency, a launch window, or ongoing coverage, scaled to what you need. It is faster than hiring and more credible than sending someone unfamiliar with the plant. Call 905-260-2388 to discuss coverage.